Shipping Policy

At Cotton Babywear, we understand the excitement of waiting for your new arrivals. Our goal is to ensure your order arrives safely and promptly so you can start creating beautiful memories with your little ones. We have designed our shipping process to be as smooth and transparent as possible.

Order Processing

Once you place an order with us, our dedicated fulfillment team gets to work. We strive to process all orders as quickly as possible to get your items on their way. Please note that order processing typically occurs on business days. During our highly anticipated collection launches or promotional periods, there may be a slight increase in processing times as we manage a higher volume of orders. We appreciate your patience and understanding during these busy times.

You will receive a shipping confirmation email with tracking information once your order has been dispatched from our warehouse. This email will contain all the necessary details to follow your package’s journey to your doorstep.

Delivery Information

We are pleased to offer shipping to customers in various locations. We work with a network of trusted carriers to ensure your package is handled with care.

  • Standard Shipping: We offer a reliable standard shipping option for all orders. The estimated delivery timeframe will be calculated at checkout based on your delivery address.
  • Express Shipping: For those who need their items a little sooner, we provide an express shipping option at checkout. This is perfect for last-minute gifts or when you simply can’t wait to see your new pieces.

Please be aware that delivery times are estimates provided by the carrier and do not include the order processing time. While we do everything we can to meet these estimates, factors outside of our control, such as weather events or carrier delays, can occasionally impact delivery schedules.

Shipping Rates

Shipping costs are calculated automatically at checkout based on the weight of your package and your delivery destination. We believe in transparency, so you will see the exact shipping cost before you finalize your payment.

We are also delighted to offer free standard shipping on all orders over a certain amount. This is our way of saying thank you for choosing Cotton Babywear. The threshold for free shipping will be clearly displayed on your cart page and at checkout.

International Shipping

We are happy to ship to many countries around the world. When you select your country at checkout, the system will display the available shipping methods and associated costs for your location.

Please be advised that international orders may be subject to customs duties, import taxes, or other fees imposed by your local government. These charges are the responsibility of the customer and are not included in your order total or shipping cost at checkout. We recommend checking with your local customs office for more information on potential fees before placing your order.

Order Tracking

Keeping you informed is a priority for us. As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing your unique tracking number and a link to the carrier’s website. You can use this information to monitor the status of your delivery in real-time.

If you have any questions about your order’s status, please have your order number ready and reach out to our customer support team through our contact form.

Lost or Stolen Packages

While rare, we understand that packages can sometimes go missing. If your tracking information shows that your package was delivered but you have not received it, we recommend taking the following steps:

  1. Check the Delivery Location: Please check around your home, including porches, garages, side doors, and with neighbors, in case the carrier left it in a secure spot.
  2. Contact the Carrier: Use your tracking number to get in touch with the shipping carrier directly. They may have more specific information about the delivery.

If you have completed these steps and your package is still missing, please contact us within a reasonable timeframe so we can investigate the matter further and do our best to find a solution.

In-Store Pickup

At this time, we do not offer an in-store pickup option as we operate as an online-only boutique. All orders are carefully packaged and shipped directly from our fulfillment center to you.